Return & Exchange Policy

DOMESTIC RETURN AND EXCHANGE POLICIES

We want you to love what you ordered, but if something isn't right, let us know. We'll give you an exchange on that piece in another color, a different size, or an entirely new style.

In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise unused, and in the same condition as you received it, in its original packaging along with original tags, for an exchange, within 14 days from the date on which these goods are delivered.

Once received, the customer care team at Folkloreshop.com would study the need for return or exchange.

Kindly write to us at orders@folkloreshop.com for further assistance.

We do not accept returns or exchange gift certificates and jewelry, once dispatched unless it is a manufacturing defect.

We do not offer returns on discounted merchandise.

INTERNATIONAL RETURNS

We do not offer merchandise exchanges and/or returns on orders shipped internationally. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, please reach out to us at orders@folkloreshop.com within 48 hours of receiving the order.

Refunds on international orders do not include duties, taxes, and tariffs paid by customers.